Terms of Service

Welcome to Ruff ‘N Ruffus Pet Supplies ("Ruff ‘N Ruffus", "we", "us", or "our"). These Terms of Service ("Terms") outline the rules and regulations for the use of our website, products, and services. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services.


1.1. Agreement
These Terms constitute a legally binding agreement between you and Ruff ‘N Ruffus. They govern your use of our website, products, and services.
1.2. Amendment
We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Any changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically for changes.
1.3. Minors
Our website and services are intended for individuals who are at least 18 years old or are accessing them under the supervision of a legal guardian. By using our website, you confirm that you meet this requirement

Use of Website

2.1. Account
You may need to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
2.2. Prohibited Activities
You agree not to engage in any unlawful, offensive, or harmful activities while using our website. This includes but is not limited to unauthorized access, distribution of malware, and any actions that violate intellectual property rights.

Products and Orders

3.1. Product Information
We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of this information. Product images are for illustrative purposes only.
3.2. Pricing and Payment
Prices for our products are listed on our website. We reserve the right to change prices at any time without notice. Payment for orders is processed securely, and you agree to provide accurate payment and billing information
3.3. Order Acceptance
Your placement of an order does not guarantee order acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

Shipping and Returns

4.1. Shipping
We will strive to fulfill and ship your orders in a timely manner. However, shipping times may vary, and we are not responsible for any delays caused by shipping carriers.
4.2. Returns and Refunds
At Ruff ‘N Ruffus, we are committed to providing high-quality pet supplies. We accept returns for defective products only. To qualify for a refund, the returned product must be received in the condition described by the customer, with no further or additional damage. Once we have inspected the returned item and confirmed its condition, we will process the refund or exchange the item with the same value. Please email to [email protected]

Intellectual Property

5.1. Ownership
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Ruff ‘N Ruffus or its content suppliers and is protected by copyright and other intellectual property laws
5.2. Limited License
You are granted a limited, non-exclusive, and non-transferable license to access and use our website for personal, non-commercial purposes

Limitation of Liability

6.1. Disclaimer
Our website and products are provided "as is" without any warranties, express or implied. We do not warrant that our website will be error-free, secure, or continuously available
6.2. Limitation of Liability
To the fullest extent permitted by law, Ruff ‘N Ruffus shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website, products, or services

Governing Law

7.1. Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at [email protected]

By using our website, purchasing our products, or engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.